Process
How It Works
A transparent six-step journey from first message to plants in your hands.
- 1
Send your inquiry
Share plant names, quantities, preferred sizes/grades, destination country, and target delivery window via WhatsApp or our contact form.
- Include scientific names when possible
- Mention if you need CITES-related species
- Share any prior import experience
- 2
Availability & quotation
We check greenhouse stock and production cycles, then provide a clear quote covering plants, packing approach, and estimated logistics path.
- Lead times vary by variety
- MOQ may apply for some items
- Substitutions offered when needed
- 3
Selection & preparation
Confirmed plants are selected, conditioned, and prepared according to destination rules (media, bare-root, treatments where required).
- Quality grading before packing
- Root and foliage inspection
- Photos available for key lots
- 4
Professional packing
Plants are packed using methods refined for air freight — moisture control, physical protection, and clear labeling.
- Export-grade materials
- Carton weight & volume optimization
- Handling labels for freighters
- 5
Documentation
We coordinate phytosanitary certificates and commercial documents needed for export from Thailand and import at destination.
- Phyto certificate process
- Invoice & packing list
- Country-specific checklist support
- 6
Ship & receive
Shipment departs with tracking updates. We remain available for arrival questions and aftercare guidance for your team.
- Unbox promptly on arrival
- Acclimate before retail/display
- Report issues with photos quickly
Frequently asked
Do you sell retail online?+
This website is a showcase and inquiry channel. We primarily serve B2B importers, nurseries, and serious collectors via direct export arrangements.
Which countries do you ship to?+
We ship to many destinations worldwide, subject to each country's plant import regulations. Share your country and we'll confirm feasibility.
How long does an order take?+
It depends on plant availability, preparation needs, documentation, and flight schedules. Typical cycles range from days to a few weeks after confirmation.
Can I request rare cultivars?+
Yes. Tell us your want-list. Rare items may have longer lead times or limited quantities.